top of page
Vertical blinds

Vertical blinds

Vertical blinds transform your interior into a cozy space protected from excessive light and unwanted views. The wide range of vertical blind slats caters to your specific needs. For example, if you need to darken a room, fully blackout fabrics are an excellent choice. Flame-retardant materials are popular in office spaces, while fabrics containing fiberglass are particularly appreciated by allergy sufferers.

  • Return, care policy and warranty

    Return Policy for Blinds/Curtains

    • Eligibility for Return:

      • Products must be returned within 30 days of purchase.

      • Items must be in their original condition, unused, and with all original packaging.

      • Custom-made or tailored blinds cannot be returned unless they were made with incorrect measurements.

    • Return Process:

      • Contact our customer service team to initiate a return.

      • Provide your order number and details of the item(s) you wish to return.

      • Our team will provide you with a return authorization and instructions on how to send the item(s) back.

    • Refunds:

      • Once we receive and inspect the returned item(s), we will process your refund.

      • Refunds will be issued to the original payment method within 7-10 business days.

      • Shipping costs are non-refundable unless the return is due to a defect or our error.

    • Exchanges:

      • If you need to exchange an item, follow the return process and place a new order for the replacement item.

      • Exchanges are subject to the availability of the new item.



    Care Instructions for Blinds/Curtains

    • Regular Cleaning:

      • Dust blinds/curtains regularly using a soft cloth, duster, or vacuum with a brush attachment.

      • For fabric curtains, use a handheld vacuum or shake them out periodically to remove dust.

    • Spot Cleaning:

      • For stains or spills, spot clean using a mild detergent and water.

      • Test the cleaning solution on a small, inconspicuous area first to ensure it does not damage the fabric or material.

      • Gently blot the stain, do not rub, to avoid spreading or damaging the material.

    • Deep Cleaning:

      • Fabric curtains can be machine washed if the care label allows; otherwise, hand wash or dry clean them.

      • For blinds, wipe each slat with a damp cloth or use a specialized blind cleaner for thorough cleaning.

    • Avoiding Damage:

      • Do not use harsh chemicals or abrasive materials on blinds/curtains.

      • Keep blinds/curtains away from direct sunlight for extended periods to prevent fading.

      • Operate blinds gently to avoid bending or breaking the slats.

    • Maintenance:

      • Check the mounting hardware and cords periodically to ensure they are secure and functioning properly.

      • Replace any damaged parts promptly to maintain the integrity and functionality of your blinds/curtains.

    By following these care instructions, you can keep your blinds and curtains looking fresh and functioning well for years to come.

    2-Year Warranty for Blinds/Curtains

    We are proud to offer a 2-year warranty on all our blinds and curtains, ensuring your peace of mind and confidence in the quality of our products. Our warranty covers the following aspects:

    • Coverage:

      • This warranty covers any defects in materials or workmanship under normal use during the warranty period.

      • It applies to all components of the blinds and curtains, including fabrics, hardware, and operating mechanisms.

    • Warranty Period:

      • The warranty is valid for two years from the date of purchase.

    • What is Not Covered:

      • Damage caused by improper installation, misuse, abuse, or neglect.

      • Normal wear and tear, including fading or discoloration due to prolonged exposure to sunlight.

      • Accidental damage or alterations made by the customer.

      • Custom-made or tailored blinds unless the defect is due to manufacturing errors.

    • Claim Process:

      • To file a warranty claim, contact our customer service team with your proof of purchase and a detailed description of the issue.

      • Our team will assess the claim and may request photos or additional information to process your request.

      • If the product is deemed defective, we will repair or replace it at no additional cost to you.

    • Repair or Replacement:

      • We will repair or replace any defective parts or products within the warranty period.

      • If an identical replacement is not available, we will offer a similar product of equal value.

    • Exclusions:

      • The warranty does not cover any incidental or consequential damages arising from the use of the product.

      • Shipping costs for warranty claims may be the responsibility of the customer, depending on the nature of the claim.

    We are committed to providing high-quality products and excellent customer service. If you have any questions or need assistance with a warranty claim, please do not hesitate to contact us.

bottom of page